Helpdesk and support services tenders (CPV 72253000)

Hafod Housing Association is seeking a qualified Service Provider for the design, implementation, and support of a comprehensive, digital Unified Communications (UC) and omnichannel contact centre platform. This contract will support Hafod's digital transformation and transition away from traditional PSTN/ISDN infrastructure. Key Requirements Include: Core UC Services: Cloud/IP telephony, voice call packages, DDI management, and cross-device collaboration (voice, video, messaging on mobile, laptop, and tablet) utilizing existing WAN. Integrations: Full integration with Microsoft 365 tenancy…

Red Kite currently has an IT Managed Service Contract which expires on 31st March 2027 and are now seeking to award a new Contract. It is expected that the Successful Bidder will be appointed by the end of 2026 and that the new Contract must be operationally live no later than 1st April 2027. The current hosting arrangements are located in the current supplier’s data centre and delivered as a private cloud solution with the core infrastructure belonging to the current supplier. These core assets will not be transferable and therefore a new solution must be provided by the Successful Bidder.…

Reference: LPP/2026/002 RM6387 This is the reopening of the Open Framework for locally delivered Workforce Systems, which seeks to continue supporting the NHS Long Term Plan and the People Digital Plan by providing a route to market for all software systems and digital solutions used to support the management, deployment, and development of jobs and staff, together with associated reporting and analytics. The Tender notice for the first iteration of this framework: Notice identifier: 2025/S 000-008494 Procurement identifier (OCID): ocds-h6vhtk-04eae7

Crown Commercial Service (CCS) set up a dynamic purchasing system for a period of 48 months and invited bidders to request to participate for the Spark — The Technology Innovation Marketplace DPS. This DPS provides central government and wider public sector departments the opportunity to procure an extensive range of innovative technology products and services. The four (4) distinct elements of the DPS service filters are subject/problem area, delivery method (technology type), geographical location and security level. Appointed Suppliers will be invited by customers (buyers) to submit tenders…